Yes, you can book an apartment directly through QAAPH. Once you find an apartment that interests you, click on it to view more details, including photos, amenities and pricing If you decide to proceed with the booking, click the "Book Now" button, and you will be guided through the reservation process.

In each apartment listing, you will find the contact details of the apartment owner or provider. This may include the phone number, email address, and messaging system within QAAPH. Feel free to contact them if you have any questions or concerns about the apartment.

QAAPH accepts various payment methods including credit cards, debit cards and online payment platforms. During the booking process, you will be able to choose your preferred payment method and complete the transaction securely.

Yes, QAAPH prioritizes the safety and security of its users. We verify the identity of apartment owners or providers before listing their properties on our website. Additionally, we have systems in place to protect your payment information. However, we always recommend reading reviews, checking listing details, and contacting the owner or provider to make sure you are comfortable with your choice.

Changing or canceling a booking depends on the specific policy set by the apartment owner or provider. You can find and change the cancellation policies on each apartment's listing page. It is important to review these policies before booking, as they may vary from one property to another.

Should there be any problems or concerns after arriving at the apartment, we recommend that you contact the apartment owner or provider immediately. They will be responsible for resolving any problems and finding appropriate solutions. If necessary, you can also contact QAAPH customer support and we will help you solve the problem.

Yes, we encourage users to leave reviews of apartments booked through QAAPH. Your feedback helps other users make informed decisions and allows apartment owners or service providers to improve their services. After your stay, you will have the option to leave a review and rate the apartment.

Prices shown on website are normally per apartment, unless otherwise stated. The menu will indicate the maximum number of guests allowed in the apartment, and the price will reflect the cost of the entire apartment for the specified duration of your stay.

The inclusion of utilities and additional fees can vary from apartment to apartment. The listing page will usually say if utilities such as water, electricity or internet are included. Likewise, any additional charges such as cleaning fees or security deposits will be mentioned in the listing. It is important to check these details before booking to avoid any surprises.

Yes, QAAPH offers options for both short-term and long-term stays. Some apartments may have minimum stay requirements, so be sure to check the listing details for any specific restrictions or discounts available for extended bookings.

The refund policy for canceled reservations varies by apartment owner or provider. Each listing will define a cancellation policy, which can range from flexible to strict. It is important to review these policies before making a reservation. In the event of a refund, it will be processed based on the applicable cancellation policy.

To book a transportation service on QAAPH, you can browse through the list of available options. Use the filters provided to narrow your search based on city, number of seats required, or car type preferences. Once you've found a suitable option, click on it to view more details, including pricing and availability. Proceed with the reservation by selecting the desired date and time and confirm the reservation.

Once your booking is confirmed, you will receive the driver's contact details, including their WhatsApp number. You can connect directly with the driver via WhatsApp to discuss all the details, provide additional instructions or coordinate any changes to your schedule.

Yes, QAAPH offers a variety of vehicle types for transportation services. During the booking process, you can select the type of vehicle you want according to your preferences and requirements. Available options may include sedans, SUVs, vans or other specific categories depending on the vendors listed on our platform.

QAAPH accepts a variety of payment methods for transportation reservations, including credit cards, debit cards, and online payment platforms. You can make payment securely during the booking process. Some suppliers may also offer cash on arrival options, but this depends on each supplier's policies.

QAAPH prioritizes the safety and security of its users. We check the credentials and documents of transport service providers before they can list their vehicles on our website. However, we recommend that you read reviews, check vehicle details and communicate with the driver to ensure you are comfortable with your choice. Additionally, we encourage users to share their comments and reviews after their experience.

Changing or canceling a transportation reservation depends on the specific policies established by the service provider. You will find the cancellation and modification conditions on the booking confirmation page. It is important to review these policies before making a reservation, as they may vary from supplier to supplier.

If there is a delay or change in your schedule, we recommend communicating directly with the driver via WhatsApp. They will do their best to accommodate your updated schedule and make any necessary adjustments to ensure a smooth ride experience.

To book a translator on QAAPH, simply browse the list of available translators. You can use search filters based on your desired language, location, or specific requirements. Once you have found a suitable translator, click on their profile to view more details, such as their experience, expertise and availability. Contact the translator directly via the contact details provided to discuss your requirements and confirm the booking.

QAAPH offers translation services in a wide range of languages. You can use the search filters to find competent translators in the specific language pair you need. Commonly requested languages such as English, Spanish, French, German and Mandarin are generally available, but availability may vary depending on the translators listed on our platform.

Yes, QAAPH provides translators with different specializations and areas of expertise. Some translators may specialize in legal, medical, technical or other fields. When browsing available translators, you can view their profiles to determine if their expertise matches your specific translation needs.

Once you have booked a translator on QAAPH, you will receive their contact details, such as their email address or phone number. You can then communicate directly with the translator to discuss.

Prices for translation services may vary depending on factors such as the complexity of the project, the language pair and the experience of the translator.

To list your apartment/transportation/translation services on QAAPH, you can create an account on our platform and follow the step-by-step process to add your listing. Provide detailed information about your offer, including a description, pricing, availability, and any unique features or qualifications.

In the listing description, be sure to provide accurate and comprehensive information about your apartment/transportation/translation services. Highlight the key features, amenities, or qualifications that set your offering apart. Include details such as location, capacity, type of vehicle, language pairs, and any specific experience or specialization.

QAAPH provides an easy to use dashboard where you can manage your bookings and reservations. You'll receive notifications when a customer makes a reservation, and you can access reservation details, including dates, customer information, and any special requests. Respond promptly to customer inquiries and confirm or coordinate booking accordingly.

QAAPH provides communication channels for direct interaction with customers. You will receive customer contact details, such as an email or phone number, or use the messaging system available on our Platform. Respond promptly to inquiries, address customer concerns, and provide any necessary information or instructions to ensure a smooth experience.

Payment for bookings made through our platform is handled by QAAPH. Payments are usually processed securely and directly to your designated account. The specific payment schedule and method may vary according to the platform's policies. Make sure to provide accurate payment information and monitor your earnings through the provided dashboard.

In the event of a customer's cancellation or modification, immediately review the cancellation or modification policies described in your listing. Communicate with the client to understand his requirements or reasons for change. Follow agreed policies and procedures for refunds, rescheduling or handling cancellations to provide the best possible service.

Improve your listing's visibility by providing accurate and attractive descriptions, high-quality images, and competitive pricing. Encourage customers to leave reviews and ratings after their experience. Respond to inquiries promptly, maintain a high level of customer service, and consider participating in promotional opportunities offered by QAAPH to increase your exposure.

QAAPH takes measures to verify the identity and credentials of service providers before listing their offers on our platform. However, it is important to be careful and follow best practices when interacting with customers. Review customer profiles, communicate effectively and ensure compliance with local laws and regulations relating to safety and service quality.

Creating a QAAPH customer account is simple. Visit our login page and click on the "Register" or "Create Account" button. Follow the prompts to provide the necessary information, such as your name, contact details, and password.

You can edit or update your customer account information by logging into your account dashboard.

Find the "Profile" or "Account Settings" section, where you can make changes to your personal details, communication preferences, and other relevant information. Remember to save your changes before exiting.

Yes, you can manage multiple bookings and reservations under your customer account.

To book a villa on QAAPH, browse the available villas on our website. Once you've found a villa you're interested in, select your desired dates and click the "Book" button. Follow the instructions to provide the necessary information and submit your booking request.

After submitting your villa reservation request, our team will check the availability of the villa for your selected dates. If the villa is available, you will receive a confirmation email with payment instructions. This email will be a confirmation of your booking.

Yes, to confirm the villa reservation a USD 10 security deposit is required. This payment guarantees that the villa is reserved exclusively for you during the requested dates.

In your confirmation email you will find details on how to pay for your villa reservation. Usually, you will be directed to a secure payment gateway where you can enter your payment information and complete the transaction.

If the villa is not available at the required dates, our team will notify you via email as soon as possible. In such cases, the $10 security deposit will be refunded to you. We may also offer alternative villa options if available.

The security deposit of USD 10 is a guarantee of possession of the villa exclusively for you during the requested dates. Helps prevent double bookings and ensures that the villa remains available for your stay.

If the villa is not available on the requested dates, we will refund the $10 security deposit immediately. The refund will be processed using the same payment method that you used for the initial payment. The exact refund timeframe may vary depending on your bank or payment provider.

Yes, you can cancel your villa reservation. However, cancellation policies and fees may apply. It is important to review the specific cancellation policy of the villa you have booked. For any applicable fees or refund policies please check out the Terms and Conditions.

You can search for flights by entering your departure and arrival cities, along with your travel dates, in the search bar on the homepage.

Yes, you can book both domestic and international flights through QAAPH.

After entering your travel details, QAAPH will display a list of available flights with different airlines and their rates. You can choose the one that suits your schedule and budget.

Yes, QAAPH follows industry-standard security measures to protect your personal and payment information.

QAAPH accepts various payment methods, including credit cards, debit cards, and online payment gateways.

Flight change and cancellation policies may vary by airline. You can contact QAAPH's customer support for assistance with this.

Yes, you must create an account to make flight bookings on QAAPH. This account allows you to manage your reservations and provides a seamless booking experience.

After completing your booking, you'll receive an email confirmation containing your e-ticket details. You can also access your e-ticket through your QAAPH account.

Yes, you can book flights for a group. Contact QAAPH's customer support for group booking assistance.

You can reach our customer support team through the "Contact Us" page on the website, by email, or by Live Chat.

You can search for hotels by entering your destination, check-in, and check-out dates, in the search bar on the homepage.

QAAPH allows you to book hotels in different cities across Iran. We offer a wide selection of more than 1200 hotels on our platform. Whether your destination is a bustling metropolis or a charming town with numerous attractions, QAAPH always has the perfect accommodation option for you. Our passenger-friendly cities include Mashhad, Kish, Shiraz, Tehran, Isfahan, Yazd, northern cities, and Tabriz.

At QAAPH, customer satisfaction and comfort are our top priorities. If you need to cancel your reservation for any reason, you won't incur a cancellation fee from QAAPH.

Please note that any cancellation fees charged by the hotel are not the responsibility of QAAPH and are subject to the hotel's policies.

Booking a hotel through QAAPH offers numerous benefits, including:

✔ Competitive prices and a lowest price guarantee
✔ Outstanding service quality, including 24-hour support
✔ Comprehensive hotel information, including facilities and proximity to tourist attractions
✔ Fee-free cancellation option
✔ Quick resolution of customer issues
✔ Multiple payment methods, building trust with customers and strong credibility with hotels
✔ Satisfied customers and recognition as the top-ranked hotel reservation service in Iran

QAAPH makes hotel reservations simple and convenient. Here's how it works:

◼ Visit our website and select your desired city.
◼ Browse the hotels available in that city and choose your preferred hotel and room type.
◼ If the hotel's reservation price is listed online, proceed to the payment page to complete your reservation.
◼ If the hotel's reservation price is not available online, our QAAPH support team will promptly provide you with the reservation details and a payment link after confirming the price with the hotel.
◼ If your chosen hotel is fully booked, our support team will contact you and suggest alternative hotels that meet your requirements.

In most hotels, the standard check-in time (room delivery) is at 14:00, and the check-out time (vacating the room) is at 12:00 noon.

After making your hotel reservation payment, you will receive a payment receipt and confirmation of your reservation, known as the "Watcher." This confirmation will be stored in your user profile. Please note that presenting the Watcher is mandatory when checking in at the hotel.

Yes, it is completely safe to make hotel reservations through QAAPH. We use secure and encrypted payment systems to protect your personal and financial information. Additionally, our long-standing partnerships with reputable hotels ensure the safety and reliability of your booking.

QAAPH accepts a variety of payment methods, including credit cards, debit cards, and online payment gateways. You can choose the payment option that is most convenient for you during the booking process.

You can reach QAAPH's customer support team 24/7 for any assistance or inquiries. We provide contact information on our website, including phone numbers and email addresses, to ensure you can easily get in touch with us whenever you need help.

QAAPH's Airport Transfer service allows you to book transportation from the airport to your destination or hotel in Iran.

To book, simply select your preferred package, fill out the request form, and make a payment on our website.

We offer four types of packages:
1-4 Person Private,
1-7 Person Private Premium,
1-12 Person Family Group, and
1-44 Person VIP Executive.

Each package offers different facilities and features. You can find detailed information about each package when booking.

Yes, you can specify your preferred date and time when filling out the booking request form.

Our cancellation policy is available on our website. Please review it for details.

You can make a payment securely on our website using various payment methods.

After payment, our staff will contact you with all the details and confirm your booking.

You may be able to modify your booking depending on availability. Please contact our customer support team for assistance.

Please inform us of any flight delays or changes as soon as possible. We'll do our best to accommodate your new schedule.

Child seats are available upon request. Please specify your requirements when booking.

We typically include a reasonable waiting time for flight delays. Details are provided upon booking confirmation.

Contact our helpline immediately, and we will assist you in locating your driver.

Yes, all our vehicles are air-conditioned and designed for comfort.

Yes, we can accommodate multiple drop-off points. Please specify this when booking.

Tipping is not mandatory, but it's appreciated for excellent service.

Wi-Fi availability may vary depending on the package. Please check the details of your chosen package.

We recommend booking your Airport Transfer at least 24 hours in advance to secure your preferred package and time slot.

Our Private Tour Guide and Translator service is a personalized experience designed to enhance your visit to Iran. It allows you to have a professional guide and translator accompany you on your journey, making your exploration of tourist destinations more informative and convenient.

We offer four distinct packages:
Essential Guided,
Premium Guided,
Family-Friendly Tour, and
Cultural Immersion.

Each package caters to different preferences and needs.

Booking is easy! Simply visit our website, select your desired package, fill out the request form and complete the payment process.

Once your booking is confirmed, one of our staff members will get in touch with you to discuss the details.

Our guides and translators are fluent in a variety of languages to cater to a diverse range of visitors.

You can request a guide who speaks your preferred language when booking.

Generally, entrance fees and tickets to attractions are not included in the package price.

However, your guide will provide guidance on the costs and assist with purchasing tickets if needed.

Yes, you can certainly request additional services or activities during your tour.

Simply communicate your preferences to your guide, and they will make arrangements accordingly.

It's advisable to book your tour at least 3 days in advance to ensure availability. However, we can accommodate last-minute requests whenever possible, so feel free to reach out.

We accept various payment methods, including credit/debit cards, online transfers, and other secure electronic payment options for your convenience.

Cancellation policies vary by package. Please contact our customer support for cancelation request.

After you've completed your booking, one of our dedicated staff members will contact you via email or phone to confirm your booking and provide you with all the necessary details for your tour.

If you have dietary preferences or restrictions, please inform your guide in advance. They will make arrangements to ensure that your meals during the tour align with your dietary needs.

While tipping is not mandatory, it is greatly appreciated as a way to show your gratitude for the exceptional service provided by your guide and translator.

Yes, our Private Tour Guide and Translator services are available year-round, subject to availability. Whether you're planning a visit in the spring, summer, fall, or winter, we are here to assist you in exploring the beauty of Iran.

The Qaaph Tourist Card is a specialized bank card exclusively designed for tourists visiting Iran, enabling them to make seamless transactions at various establishments across the country.

Applying for the Qaaph Tourist Card is easy! Simply visit our website at qaaph.com, fill out the registration form, and make the payment of 20 Euros to complete your application.

To verify your identity, we request a photo of you holding the Qaaph Tourist Card in one hand and your passport in the other. This step ensures enhanced security for your transactions.

You can transfer money up to 10 Million Tomans or 100 Million Iranian Rials to your card daily. For higher limits, please contact our customer support team.

Absolutely! The Qaaph Tourist Card provides access to all ATMs across Iran, allowing you to withdraw cash conveniently during your trip.

We offer a hassle-free refund process for any remaining balance on your Qaaph Tourist Card at the end of your journey.

Yes, the card is secure for both face-to-face and non-face-to-face transactions, providing you with a safe and smooth online shopping experience.

Rest assured, there are no hidden fees. The 20 Euro registration fee is the only cost to obtain and use the Qaaph Tourist Card.

Absolutely! You can easily top up your Qaaph Tourist Card at exchange offices and bank branches across the country.

Yes, the card is accepted for various public transportation services in Iran, offering you a convenient and cashless travel experience.

A Qaaph Gift Card is a prepaid card that allows the holder to purchase goods and services up to the limit specified on the card. It functions as a convenient alternative to cash and can be used at any Iranian store or ATM machine.

No, Qaaph Gift Cards cannot be recharged or transferred. The balance on the card remains fixed and cannot be modified after purchase. However, with the generous range of 100 thousand to 2 million tomans, you'll have plenty of funds to spend as you please.

Typically, Qaaph Gift Cards are issued within 7 days of purchase. However, if you find yourself in urgent need, we offer an express option for delivery, ensuring you receive your card within just 3 days.

Absolutely! Qaaph Gift Cards are a fantastic option for tourists. They eliminate the hassle of opening accounts and obtaining tourist cards, granting access to various services with ease. Tourists can enjoy all the conveniences of payment without any complications.

Your Qaaph Gift Card opens up a world of possibilities! You can use it to shop for clothes, gadgets, and more, indulge in delicious meals at restaurants, or even enjoy entertainment and leisure activities. The card gives you the freedom to choose from a wide range of goods and services across Iran.

To apply for a visa to Iran, you can use the electronic visa system at https://evisa.mfa.ir. This online system allows you to submit your visa application conveniently.

While it's possible to book a flight ticket in advance, it's advisable to secure your Iranian visa first to ensure a smoother travel experience.

Visa approval should be obtained before making any non-refundable travel arrangements.

The processing time for an Iranian visa varies, but it's recommended to apply well ahead of your planned travel date. This can help you avoid any last-minute complications.

Yes, you can conveniently check the status of your visa application online through the same electronic visa system where you submitted your application. This ensures you stay informed about the progress of your application.

Iran is rich in cultural and historical landmarks. Consider exploring cities like Tehran, Isfahan, Shiraz, and historic sites such as Persepolis. These destinations offer a glimpse into Iran's captivating heritage.

In addition to well-known cities, Iran offers diverse attractions. The Caspian Sea coast is known for its natural beauty, while the central deserts offer a unique adventure. Explore the regions that align with your interests.

The official website for comprehensive Iranian tourism information is www.visitiran.ir. You can rely on this source for up-to-date details on travel, attractions, and cultural experiences.

While travel requirements can change, it's important to check with the Iranian embassy or consulate in your home country for the latest information. Stay informed about any visa requirements, safety guidelines, and entry restrictions.

The required documents for an Iranian tourist visa can include a completed application form, passport, photos, and the visa fee. Please check the official website for the full list.

If your application is rejected, you should contact the Iranian embassy or consulate for guidance on the next steps.

Currently, we do not support email address changes.
- If you face email-related issues, please contact customer support for assistance.

If you forget your password, click on the "Forgot Password" link on the login page.

● You will receive an email with instructions on how to reset your password.
● Follow the link in the email to create a new password for your account.

Yes, you can update your password anytime by logging in to your account.

Look for the option to change your password and follow the prompts.

● Log in to your account and go to the booking history section.
● Here, you can view all your past bookings and their details.

To update your contact information, log in to your account. Access the account settings to make changes to your contact details.

No, each account must have a unique email address associated with it.

We accept various payment methods, including credit cards, debit cards, and online payment platforms. You can view the available options during the booking process.

Yes, we prioritize the security of your payment information and employ industry-standard encryption and security measures.

Payment declines can occur for various reasons, such as insufficient funds or issues with your card.

Please double-check your payment details or contact your support.

To request a refund, please review our refund policy. You will find the refund option on each order details page.

Generally, you can use one payment method per booking. Please ensure your chosen payment method has sufficient funds or credit limit.

If you notice any unauthorized charges, please contact our customer support immediately. We will investigate the issue and take appropriate action.

If your payment fails during the booking process, you may need to retry the payment with a different payment method or contact your bank for assistance.

We may offer discounts and promotions from time to time. Please check our website or promotional emails for any ongoing offers.

A receipt for your payment is typically sent to your registered email address after the payment is processed.

Refund processing times can vary depending on your payment method and our refund policy.

Generally, refunds are processed within a few business days, but it may take longer for the amount to appear in your account, depending on your bank or payment provider.

Refunds are typically issued to the original payment method you used for the booking.

If the original payment method is no longer available, please contact our customer support for assistance.

If you haven't received your refund within the expected timeframe, please contact our customer support. They will investigate the issue and provide you with an update on the status of your refund.